Frequently Asked Questions (FAQ)

MyHit is an online platform that connects music producers and artists anonymously to provide ghost production, mixing/mastering, and track finishing services. We ensure high-quality results and a seamless process while maintaining complete confidentiality for both clients and producers.

myHit is designed for artists, DJs, and music producers of all levels who need professional assistance in creating, polishing, or completing their music projects.

Our platform works with producers who specialize in a wide range of genres, including electronic, hip-hop, pop, rock, and more.

Ghost production is when a professional producer creates a full track based on your requirements. You own the rights to the track and can release it under your name.

Track finishing helps you complete your unfinished music projects. This could involve adding missing elements, improving structure, or finalizing production.

We aim to deliver original tracks within 3-5 business days. Mixing, mastering, and track finishing timelines vary based on project complexity.

Our system ensures that clients and producers never know each other’s identities. All communication and file sharing are done through secure, anonymous channels.

Yes, your project details and files are fully encrypted and stored securely on our platform. Both clients and producers sign confidentiality agreements to ensure privacy.

We offer tiered pricing based on the complexity of the project and the producer’s expertise. Visit our pricing page for more details.

Payments are required upfront before starting your project. Funds are held securely until the project is completed and approved.

Refunds are only available before you submit the reference tracks for your project.

We provide up to 3 revisions for your project. Once you approve the demo, revisions will be limited to ensure timely delivery.

After placing your order, you must submit 2 reference tracks. Based on these references, we will create a demo for your approval. Once the demo is approved, you are entitled to 3 revisions to finalize the project.

Producers undergo a rigorous vetting process to ensure they have the skills and experience to deliver high-quality results.

To maintain anonymity, clients are matched with producers based on their project requirements. You cannot directly choose a specific producer.

Sign up on our platform, choose the service you need, and provide your project details. We’ll match you with a producer, and the collaboration begins.

Our support team is available 24/7 to assist you with any questions or concerns.

Yes, you can request up to 3 revisions to ensure the final product meets your expectations. Revision policies are outlined during the order process.

Once the project is complete and approved, you own full rights to the music.

You can reach our support team through email: info@myhit.co or or via live chat.

Contact our support team immediately. We’ll work with you and the producer to resolve any issues promptly.